In a nondescript office block in Chicago, engineers had spent years watching consultants drown in repetitive tasks. On 21 July 2026 Certinia announced it had bought the company behind that work, Moonnox, and folded its technology into its own Professional Services Automation suite and Veda AI System of Action.
The move is typical of how private enterprise is quietly reshaping the services sector. Rather than wait for government incentives or regulatory nudges, two specialist firms have combined to automate the drudgery that keeps highly paid professionals tethered to spreadsheets and status updates. The result is day-one access to a suite of AI agents that promise to free human talent for the judgment work machines still cannot do.
These agents pull real-time context from the applications professional services teams already live inside: Salesforce, Google Workspace, Microsoft 365, Jira, Confluence and Zoom. They span the entire project lifecycle, from initial proposal through delivery to renewal, without forcing teams to rebuild or remap data each time. One early user saw the time to draft solution architecture documents drop from roughly 80 hours to under 20.
The acquisition integrates Moonnox's AI-native services delivery platform directly with Certinia's existing tools. Customers gain immediate access to agents that automate administration, project management and the production of deliverables. The technology captures unstructured information from meetings, emails and conversations, turning it into persistent collective intelligence that follows the project rather than vanishing when the meeting ends.
Certinia, headquartered in Austin, Texas, has positioned the purchase as a practical step forward rather than a speculative leap. Financial terms were not disclosed. The core Moonnox team, including its founders, has joined Certinia. As Enterprise Times reported, the Moonnox brand has been retired and several executives have taken on new roles, among them David Cotton as vice president of product engineering.
