Health

Patient safety commissioner highlights persistent NHS failures in 2025-26 report

England's Patient Safety Commissioner has laid before Parliament her annual report documenting thousands of medication errors, widespread harm from pelvic mesh and sodium valproate, and the early impact of Martha's Rule. The findings expose the gap between official assurances on patient safety and the reality of avoidable deaths, financial hardship and delayed redress.
Listen
AI-generated image: Patient safety commissioner highlights persistent NHS failures in 2025-26 report
AI-generated image for illustrative purposes.
Intelligent summary
  • The 2025-26 Patient Safety Commissioner report records 237 million annual medication errors linked to 1,708 deaths and £98.5 million in NHS costs.
  • Over 17,000 children exposed to sodium valproate suffered severe long-term consequences including inability to work and mental health distress.
  • Martha's Rule triggered 13,481 escalations, 32 per cent involving acute deterioration, while pelvic mesh victims continue to face delayed redress.
  • Professor Henrietta Hughes stresses that safe systems listen to patients rather than assume they hold all the answers.

Professor Henrietta Hughes published her annual report for 2025-26 on 13 July, laying it before Parliament as required by regulation. The document lays bare the scale of harm still occurring across the NHS despite years of inquiries and promises of reform.

Medication errors alone total an estimated 237 million each year in England. They are linked to around 1,708 deaths and cost the NHS £98.5 million annually. These figures sit alongside the human toll from specific scandals that have dragged on for decades.

More than 17,000 children were exposed to sodium valproate between 1973 and 2017. Of those affected, 85 per cent cannot work, 73 per cent face financial hardship, 91 per cent suffer mental health distress and 88 per cent report damaged relationships. The numbers come from the commissioner's own summary of the office's work pushing for redress.

Pelvic mesh has harmed around 10,000 people. Between 2014 and 2024 there were 1,252 legal cases. Only 356 resulted in damages awarded while 678 received no compensation at all. The report records the first use of the commissioner's statutory powers in October 2025 to extract a government commitment on financial redress for these patients.

This report documents important achievements, but it is not just a catalogue of activity. It reminds us that patient safety depends on clarity of purpose, willingness to confront uncomfortable truths, and determination to turn learning, however painfully won, into change.

Professor Henrietta Hughes, Patient Safety Commissioner for England, wrote those words in the foreword. Her office has spent the year pressing for action on exactly those uncomfortable truths. Martha's Rule, designed to let patients and families escalate concerns, recorded 13,481 escalations between September 2024 and March 2026. Thirty-two per cent involved acute deterioration.

The commissioner has been reappointed. From the 2026-27 financial year her office will be hosted by the MHRA while retaining full independence. Strategic priorities now include strengthening patient voice in national decisions on medicines and devices, using patient insights to tackle priority risks such as inequalities, and embedding safety principles across policy and practice.